SHIPPING POLICY

Please note that rescheduling your delivery is only possible if:

• You have received an SMS confirming your scheduled delivery date.
• Your order is being delivered by the Takealot Delivery Team instead of a third-party courier partner. The Order Tracking page displays which courier is delivering your order.
• You have not exceeded the maximum number of delivery reschedule requests. Please note only two delivery reschedule requests can be made.

To reschedule your delivery, follow the below steps:

• Go to My Account > Orders
• Select the order you wish to reschedule
• A “Reschedule Delivery” button will be displayed if your order is eligible for rescheduling
• Click “Reschedule Delivery” to view a calendar of available delivery dates
• Choose a new delivery date from the available options and click “Save Date”
• A confirmation message will be displayed to confirm that the rescheduling has been successful.

If your delivery is not eligible for rescheduling and you will not be available to receive the order, please select Contact Us below.